Refund Policy
Introduction
At Prismalignworks, we aim to ensure your satisfaction with our career development programs focusing on photojournalism techniques. Our refund policy is designed with transparency and fairness to protect both our clients and our business. Let's dive into the specifics of how we handle refunds.
Eligibility Criteria
To be eligible for a refund, your purchase must meet the following criteria:
- Requests must be made within 30 days of purchase.
- Services must not have been extensively used or completed.
- Promotional items or discounted services are non-refundable.
Refund Process
Here's how you can request a refund:
- Contact us via email with your order details.
- Our team will review your request within 5 business days.
- If approved, the refund will be processed to your original payment method within 10-15 business days.
Processing Times
Refunds typically take 10-15 business days to process, depending on your payment method. Credit card refunds may take longer to reflect on your statement.
Non-Refundable Items
Some purchases are non-refundable due to their nature, including:
- One-time workshops or live events once attended.
- Custom-made services or personalized coaching sessions.
Partial Refunds
In certain circumstances, partial refunds may be granted. For example, if you cancel a subscription mid-cycle, a pro-rated amount for the unused portion may be refunded.
Refund Methods
All approved refunds will be processed back to your original payment method. Alternatively, you may choose to receive store credit for future use.
Cancellation Policies
For subscriptions, you can cancel at any time through your account settings. Cancellations will take effect at the end of the current billing cycle.
Contact Us
If you have any questions or need assistance with a refund, feel free to reach out to us:
Email: [email protected] | Phone: +919560290609